![]() ![]() ![]() We're constantly striving to improve Fitbit products and services, and we very much appreciate all of the input we receive from our customers. Hey my friends hope everything is going great ! I am going to HAVE TO stick with my $5 watch for training. I know that I would benifit from a split/lap feature, but I also know that thousands upon thousands of other people/runners/coaches would as well. You are alerted if you reach your split, but it should be called "goals." (Sure I could use the GPS pairing function to monitor mileage, but I am not comfortable running with my phone.) I see that in the RUN EXCERCISE feature you can record your splits. I use it myself to record my mile split times when I train for marathons. I also use it to record the individual split/lap times of a number of runners during a relay event. This is a giant software engineering FAILURE.Īs a running coach, I record the split/lap times of up to 60 kids at once in a single event. This is not a new concept, and it should not be something people should have to request or vote on. Open up any basic clock app on your phone and you have the ability to START, STOP, or LAP. I have a $5.00 Ironman Wal-Mart watch that can record up to 75 lap times at once. From Fitbit point-of-view that satisifies basic need (check in the box) and keeps engineering resources focused on delivering next generation trackers.Īs stated. As a result, all features are implemented in simple manner, for example if you are a runner then compare Surge/Blaze running features to competition and its obvious a lot is missing. Therefore the stopwatch is consistent with how Fitbit rolls - stopwatch wasn't on Surge at launch, and conspicous by its absence, eventually Fitbit delivered something basic and necessary. Having been in that role many times in my career, I sincerely doubt they pay much attention to the feature request board. From where I sit, Fitbit product managers have a clear view of competition, Fitbit target customer, and roadmap. Fitbit has consistently demonstrated they are targeting folks that know they should exercise more, and need 'peer pressure' (step challenges, hitting goals in app) for motivation. The reality is that the Blaze has a product manager, and that person is responsible for making the call on features. I think its pretty obvious bike mode wasn't ready at launch, was on the roadmap, and was released when it was "ready" (bike mode required more tweaks over 2015, is better now but HR still flaky). Yet my friend Rich likes to tell the tale that the feature request board was responsible for bike mode being added 4 months after Surge started shipping. And customers and reviewers were shocked that it didn't have a bike mode. When Surge was announced, Fitbit immediately ran ads in Bicycling magazine, before the Surge shipped to first customer. Look on the stopwatch thread and you'll find comments showing incredulity that digital watch functionality doesn't include a stopwatch, forget about the 'activity' functionality one guy simply needed to time the grilling of his steak.Īll the feature request votes in total for everything nominated appear to represent only a couple hundredths of 1% of FY15 registered devices, the stopwatch representing two thousandths of 1%, yet *five million* users stopped using their device by end of year, certainly not just because there weren't splits of course but even if one hundredth of 1% of those 5M users did that would be 5000 users otherwise retained and untold others significantly happier not to mention enticing those who otherwise did not agree with you regarding feature request board. Who cares if stopwatch had more votes than splits? These are both basic, very very basic, features of digital activity devices for a long time. Unfortunately, your interjections often have only tangential bearing on the original point. ![]() And I'm sure the stopwatch functions as a stopwatch should: start, pause/stop, reset. Stopwatch received around 350 votes or so, splits had a few scattered requests and vote. The Feature Request Board has a few requests with over 1k+ votes, another group of requests in the several hundred votes range, and the bulk of requests with under 100 votes. FY2015: 21M devices sold leading to18M newly registered devices of which 13M were purportedly still active at year end. ![]()
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